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News Briefs

05/19/2022

Dollar General Bolsters Diversity and Inclusion Team

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Dollar General Seeks More Workers Ahead of Labor Day

In an effort to further its organizational commitment to diversity, equity and inclusion (DEI), Dollar General has hired three executives to join its leadership team. 

Renee Gadsden is the new director of diversity and inclusion for supply chain, leading the company’s work to develop and execute DEI strategies for supply chain partners. Antoine Hinton now acts as director of supplier diversity, responsible for developing and implementing a strategic supplier diversity and inclusion program that will help build robust supplier networks.

“Renee and Antoine are passionate diversity and inclusion champions, and we are excited for them to lead various DEI efforts,” said Dr. Johné Battle, Dollar General's VP of diversity and inclusion. “We are proud to continue growing and developing our diversity and inclusion efforts, and we look forward to expanding our supply chain and vendor partner diversity while continuing to bring the selection and value our customers have come to expect.”

Additionally, Mark Person was promoted to director of diversity and inclusion for retail. Person originally joined Dollar General in 2016 as a district manager, and serves as a member of the company’s African American Employee Resource Group and participates in Develop 2 Lead program, which aims to develop talent throughout the organization.

“I have been impressed by the impact Mark has on his team, his customers and his efforts to give back to the community,” said John Garratt, Dollar General’s CFO. “Great companies start with great people, and to have great talent you must have diverse talent. We are excited to have Mark step into this new role and help us continue diversifying our teams.”

Goodlettsville, Tenn.-based Dollar General is No. 15 on The PG 100, Progressive Grocer’s 2022 list of the top food and consumables retailers in North America, and was also PG's 2021 Retailer of the Year.

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05/18/2022

Retail Memberships Are Going Mainstream, Report Finds

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Amazon Leads Online SNAP Benefits to 36 States

Nearly two-thirds of U.S. households hold at least one retail membership, according to a new report from data and tech company Numerator. The report also found that 80% of households subscribe to one program, 13.8% subscribe to two programs, 3.7% subscribe to three and 2.5% subscribe to four or more.

Numerator’s new Retail Membership Tracker analyzes retail subscription models and specifically compares Amazon Prime, Walmart+ and Target’s Shipt Everyday. Walmart+ has permeated 8.1% of households since its 2020 launch, while 53.6% of U.S. households subscribe to Amazon Prime. Shipt Everyday is still only available in limited markets and holds a 1.3% share of households.

Subscribers of multiple programs are more likely to be affluent, ethnically diverse and values-driven, the report found, as well as Black or Hispanic/Latino, from larger households and impulse buyers.

As for specific metrics, 78% of Prime members do not subscribe to other membership programs, while 28% of people exclusively subscribe to Shipt Everyday and 24% to Walmart+. Amazon Prime has the highest renewal intent rate of 80% and 74% of its subscribers report high satisfaction levels.

Numerator found that consumers prioritize shipping speed, with Shipt members most likely to cite same-day delivery as a key membership benefit. Shipt Everyday also outperforms its baseline metrics by two times and has captured 10.1% of their subscribers’ share versus 4.3% of their total shoppers’ share.

“Changes in consumer behavior are accelerating,” said Eric Belcher, CEO of Chicago-based Numerator. “Forward-looking retailers are anticipating and tracking those changes.”

Seattle-based Amazon is No. 2 on The PG 100, Progressive Grocer’s 2022 list of the top food and consumables retailers in North America. Bentonville, Ark.-based Walmart U.S. and Minneapolis-based Target Corp. are Nos. 1 and 6, respectively.

05/17/2022

RILA Advances Exec to EVP of Government Affairs

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Austen Jensen

The Retail Industry Leaders Association (RILA) promoted Austen Jensen to EVP of government affairs.

Jensen has worked for the association since 2016. He leads a government affairs team, manages RILA’s payments portfolio and handles financial services issues that fall under the jurisdiction of Securities and Exchange Commission, Consumer Financial Protection Bureau, the Federal Reserve and other key regulators. As sustainability has become a greater priority for retailers, his role has expanded to include environmental issues.

Among other endeavors, he worked with the FTC and Federal Reserve to ensure the enforcement of legislation passed under the Dodd-Frank Act protecting the merchant community. In addition, he also pressured the federal government to drop tariffs on China that have reportedly cost consumers more than $350 billion since 2018.

Prior to joining RILA, Jensen worked on Capitol Hill for more than a decade, serving as chief of staff and deputy chief of staff for various members of the U.S. House of Representatives.

“Austen is an exceptional advocate for leading retailers,” said Michael Hanson, senior EVP of public affairs for the Washington, D.C.-based RILA. “His keen insights, political acumen, dedication, and knowledge of the retail industry drive results for RILA’s members and the retail industry at large. Equally important, he is a caring and motivating leader and guided the RILA government affairs team through extraordinary circumstances during the pandemic. It’s a privilege to work with him, and I’m thrilled to recognize his contributions and value with this promotion.”     

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05/17/2022

US Foods Readies New Chef’Store in South Carolina

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US Foods Chef Store

US Foods is opening a new Chef'Store in Spartanburg, S.C. Welcoming customers this fall, the 33,000-square-foot store will include products for foodservice operators, community groups and “at-home chefs” looking for supplies and ingredients.

Among other offerings, the latest Chef’Store carries fresh meat, produce, dairy, deli items and frozen seafood. Center store items such as baking-ingredients and beverages are available, too.

This is the fourth warehouse-format Chef’Store in South Carolina and the 83rd in the country. After acquiring Smart Foodservice Warehouse stores in 2020, US Foods rebranded them as Chef’Stores in February 2021. Already this year, US Foods has opened Chef-Store locations in Visalia, Calif., and Lynchburg, Va.

“We are excited to join the ‘Hub City’,” said John Mathews, VP of sales and marketing for the Rosemont, Ill.-based US Foods. “Spartanburg is a thriving city with a vibrant restaurant and culinary scene, and we look forward to serving the community with competitively priced, restaurant-quality products.”

05/16/2022

‘Carbon Reduced Chicken’ Now Available in Philadelphia Food Stores

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Do Good Chicken

The circular chicken economy is coming home to roost at select grocery stores in the Philadelphia area. Do Good Foods is launching its “carbon reduced chicken” there, produced by birds that were nourished by nutrient-dense, upcycled feed.

That chicken feed was made in part by surplus food diverted from grocery stores. Do Good Foods started the program to provide consumers with high quality chicken while keeping otherwise-healthy grocery food from ending up in landfills.

"Food waste is a massive problem with approximately 40% of the food we grow in the U.S. going to waste. We believe this can be solved with what we are doing at Do Good Foods by upcycling surplus grocery food, creating a closed loop system, and providing accessible great tasting chicken to consumers. We are bringing real sustainability to scale and empowering everyone to be a part of the solution" explained Justin Kamine, co-CEO and co-founder of Do Good Foods. "We're thrilled to make our first retail market Philadelphia – also home to our very first production facility – giving everyone an easy way to Do Good and start making an immediate impact on our planet right from their own kitchen."

According to Do Good Foods, each Do Good Chicken product saves about 4 pounds of surplus groceries from being thrown away. That, in turn, prevents the emission of approximately three pounds of greenhouse gases.

In the Philadelphia market, shoppers can find the products in the poultry case at the Shaw’s, Safeway and Acme banners of Albertsons Cos. and at Giant stores. 

05/16/2022

Lipari Foods Acquires Deli-Boy to Expand Distribution Footprint

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Lipari Foods Truck Teaser

Lipari Foods, a Warren, Mich.-based specialty food distributor, has reached an agreement to acquire New York-based distributor Deli-Boy and its subsidiary Big Apple. The opportunity will expand Lipari’s distribution footprint throughout the adjacent markets of Pennsylvania, Virginia, New Jersey, Maryland, Massachusetts, North Carolina, Connecticut and New York.

Based in Syracuse and Rochester, N.Y., respectively, Deli-Boy and Big Apple have been servicing retailers along the East Coast for more than 60 years. The organizations supply a combined 1,000-plus retailers across eight states, with about 165 employees in total.

“We are excited to welcome Deli-Boy and Big Apple into our family, and will continue their commitment of providing quality products and great customer service to retailers and foodservice establishments in their marketing area,” said Lipari Foods CEO Thom Lipari. “Deli-Boy and Big Apple are trusted leaders in the industry, and adding their expertise to all that Lipari provides means greater opportunities for their customers.”

“In Lipari we found a partner we could trust with the company’s legacy of exceptional customer service and quality products,” noted John Petosa, CFO and general counsel of Deli-Boy, which began in 1960. “Our companies share similar values, with a strong focus on the customer, growing the business and focus on our teams.”

Added Steve Capizzi, VP at Big Apple, which was incorporated in 1975: “We are excited to join the Lipari Foods team, given their commitment to the customer and growth.” 

Petosa and Capizzi will join the Lipari team, continuing in their roles as leaders of Deli-Boy and Big Apple, respectively.

Founded in 1963, Lipari Foods is an independent “perimeter of the store” distributor, delivering a wide range of bakery, dairy, deli, packaging, seafood, meat, grocery, foodservice, confectionery, and convenience food and beverage products to 10,000-plus customers in 27 states.