Customer Relationship Management (CRM)

CHICAGO - Sara Lee Corporation announced on Wednesday that its board of directors has elected Richard A. Noll to senior VP of the corporation, effective immediately.

DAYVILLE, Conn. - United Natural Foods Inc., the leading national distributor of natural and organic foods, on Tuesday announced that Steven H. Townsend has been appointed president and CEO effective Jan. 1, 2003.

RALEIGH, N.C. - Supermarket chain Lowes Foods has launched a print campaign targeted to Hispanics in select North Carolina regions. A rollout to other markets is anticipated in 2003.

A PG staffer--and former Giant Eagle retailer--visits with two of the chain's front-line independent warriors.

At Giant Eagle's IT Division, technology is all about the people who shop the stores.

ANDOVER, Mass. - Albertsons Inc. has selected Engage Inc., a provider of advertising, marketing and promotion (AMP) software solutions, to automate and streamline print advertising production for its more than 2,000 grocery stores.

November 22, 2002 - FULLERTON, CA -- Albertsons has partnered with Olive Crest Homes & Services for Abused Children to raise funds for children and families affected by abuse and neglect through the sale of Olive Crest's 2002 Holiday Card Collection. Drawn by the Olive Crest children, the Collection features ten festive card designs that depict the holidays through the eyes of a child.

November 21, 2002 - Moraga -- Safeway is testing a simple version of the high-tech shopping cart from Klever Marketing, a Salt Lake City-based company that's developing shopping carts that use a wireless device to monitor customers as they move through the aisles.