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Customer Relationship Management (CRM)

  • PG PROFILE: Kroger

    Is Kroger scared of Wal-Mart? No way. The nation's largest non-Arkansas-based food chain is No. 1 or No. 2 in 41 major markets.
  • New Zealand's No. 1 Grocer to Offer Banking Services

    WELLINGTON, New Zealand - New Zealand's largest supermarket operator, Foodstuffs, said Wednesday it will offer its customers banking services at its supermarkets starting next year,
  • neXpansion Partners with PetFoodDirect.com

    NORTH BRUNSWICK, N.J. and MONTGOMERYVILLE, Pa. - Beginning this month, shoppers of neXpansion's Endless Aisle service can shop a wider selection of premium pet foods and treats thanks to a new partnership between neXpansion and PetFoodDirect.com.
  • Cardenas Supermarkets Rolls Out Biometric Check Cashing

    HERNDON, Va. - Cardenas Supermarkets has adopted Paycheck Secure from Herndon, Va.-based BioPay LLC to stop check-cashing fraud and drive revenue for its stores throughout southern California.
  • Albertsons Joins Seattle Competition by Offering Loyalty Card Program

    SEATTLE - Albertsons introduced its Preferred Savings Card at stores in Seattle last week, making it the last of the three dominant grocery chains in the area to roll out customer-loyalty cards, The Seattle Times reports.
  • Report: Execs are Making More Decisions in Less Time

    DAYTON, Ohio - Seventy-three percent of 113 top-tier executives queried at U.S. companies with revenues exceeding $500 million revealed that the number of decisions they make is on the rise. At the same time, 54 percent reported that the amount of data is at least doubling, and 55 percent say there is less time to make decisions.
  • Kroger Names Veteran Execs to Key Management Positions

    CINCINNATI - The Kroger Co. has named four veteran executives to key management positions within the company, including Fred Meyer Stores.
  • Safeway Cuts Profit Outlook

    PLEASANTON, Calif. - Safeway Inc. on Friday said it expects weaker profit for the fourth quarter and 2003, sending its shares down almost 9 percent.
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