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Customer Relationship Management (CRM)

  • Big Y to Implement Nexpansion's Endless Aisles Technology on its Web Site

    NORTH BRUNSWICK, N.J. and SPRINGFIELD, Mass. - Big Y customers in Massachusetts and Connecticut will now have access to thousands of additional products beyond what their brick-and-mortar stores offer, thanks to a new partnership with neXpansion.
  • A&P Sees Smaller Quarterly Loss Despite Weaker Sales

    MONTVALE, N.J. - Great Atlantic & Pacific Tea Co. Inc. on Friday reported a smaller quarterly loss as it curbed expenses to offset weaker sales growth and stiff competition. President and CEO Christian Haub said the company is formulating a new business plan for its U.S. operations.
  • Loblaw Quits Accepting Checks

    ONTARIO - Canadian supermarket operator Loblaw Cos. Ltd. is the latest on a growing list of Canadian retailers to nix the check payment method, the National Post reports.
  • Acosta Joins UCCnet

    LAWRENCEVILLE, N.J. - UCCnet has announced that Acosta Sales and Marketing will begin implementing the organization's item registration and data synchronization services.
  • Ahold Streamlines Back-office Operations at Four U.S. Retail Companies

    ZAANDAM, The Netherlands - Ahold, the international food retailer and foodservice operator, on Wednesday announced that four of its six U.S. retail companies are further restructuring their back-office operations.
  • Schnucks Refuses to Carry Gay-lesbian Newspaper; Publisher Urges Boycott

    ST. LOUIS - Vital Voice, a newspaper that caters to gays and lesbians, is urging its readers to boycott Schnucks, which has refused to stock the paper in its stores, The St. Louis Post-Dispatch reports.
  • COVER STORY: Back online

    Online operations of big grocery chains maneuvered through the dot-com devastation and are now showing positive signs of life. They're finding that the payoffs from Internet retailing reach beyond incremental sales.
  • Binghamton Giant Markets Selects CheckAgain

    HERNDON, Va. - Check management services provider CheckAgain is providing New York-based Binghamton Giant Markets comprehensive check management and loss prevention services following a successful pilot program.
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