The findings of technology-enabled services company Inmar Intelligence's recent survey indicate that 89% of shoppers have noticed an increase in prices of groceries and everyday household items that they regularly buy, and 68% have gone so far as to shop at a different store for these items because of these price hikes. As a result of these price increases, many consumers are also joining loyalty programs as a way to save.
For its list of best loyalty programs, Newsweek partnered with global data research firm Statista Inc.to rank the programs. A list was compiled based on the results of an independent survey of more than 4,000 U.S. customers who are members of loyalty programs of retailers or service providers from 43 categories in the United States. Around 16,000 evaluations of various loyalty programs were collected from customers, who were were asked whether they would recommend brands to friends or family, as well as assess brands in the following areas: Ease & Enjoyment, Benefit, Overall Satisfaction, Support and Trust.
The top five retailers in the supermarket category were:
H-E-B Grocery Co.
Winn-Dixie Stores Inc.
“We thank our loyal and dedicated customers for shopping with us and for their great feedback on the Schnucks Rewards app,” said Schnucks Chief Information and Supply Chain Officer Bob Hardester. “We are committed to continuing to update and improve the app so that we can bring customers more savings and services through Schnucks Rewards in the future.”
The top five retailers in the superstore and warehouse club store category were: