Kroger calls its new logo a "contemporary evolution," keeping a similar look and feel, along with the primary brand color
The Kroger Co. had hinted at a major announcement during its Investor Conference at the New York Stock Exchange this week, but it's what the company is calling a "brand transformation campaign" that's getting the most attention.
“Kroger’s new brand launch is a unifying framework for our seamless shopping experience that is designed to deepen our connection with customers and associates today and into the future, support our business transformation, and provide an elevated creative approach,” said Mike Donnelly, Kroger’s EVP and COO. “Kroger chose Fresh for Everyone as our leading brand message because it is inclusive, clear and memorable, and supports our vision of serving America through food inspiration and uplift."
The new logo retains the primary brand color, blue, with a similar shape and movement, and the new tagline is meant to represent "Kroger's uniquely egalitarian American brand," according to the company. It signifies that everyone should have access to fresh, affordable and delicious food.
Kroger emojis — "Krojis" — are animated characters to be used across all channels, from retail to digital
Kroger is also debuting its Kroji (Kroger + emoji) animation that features a cast of characters representing the grocer's customers, associates and communities. The fun element will be featured as a component in Kroger's mass media advertising campaign, which includes retail, television and radio broadcast, digital, print, social, podcast, cinema, outdoor, TV, and music-streaming channels.
The photography and video style of the brand plans to include real fresh food, with movement placed next to the animation.
“Fresh and friendly underpin Kroger’s new brand identity, because product quality and the total customer experience – across physical and digital – are key to bringing our brand promise to life,” explained Mandy Rassi, Kroger’s VP of marketing. “Kroger’s new brand celebrates our love of people and our love of food, cutting through the ‘sea of sameness’ that has beset grocery retail advertising for far too long. Having a more consistent and recognizable brand enables Kroger to stand out and engage our customers in an even more compelling way."
Rossi will be speaking at the Brandweek Summit in Palm Springs, Calif., on Nov. 6, talking about the brand transformation campaign alongside other brand leaders.
To celebrate the campaign launch and the holidays, shoppers will receive free pickup through Jan. 1, 2020
To celebrate the launch of the campaign and make holiday shopping easier, Kroger is offering customers free grocery pickup — usually $4.95 — through the end of the year.
Rodney McMullen, Kroger's chairman and CEO, echoed the sentiment of the new brand image Fresh for Everyone at the Investor Conference on Nov. 5, even before news of the changes were made public.
"We believe that the food industry is special and big enough for different models to coexist – and Kroger's model will be one of them because, at Kroger, we are uniquely good at food," he said. "Kroger is food first, and we believe that no matter who you are, where you're from, how you shop or what you like to eat, everyone deserves to have fresh, affordable and easy-to-enjoy food that tastes amazing. Kroger's ability to be America's food partner is our competitive advantage."
At the conference, Kroger also revealed that the company's board of directors had approved a $1 billion share repurchase program, replacing the existing authorization that has approximately $546 million remaining.
Cincinnati-based Kroger employs nearly half a million associates who serve 9 million-plus customers daily through a seamless digital shopping experience and 2,769 retail food stores under a variety of banner names. The company is No. 2 on Progressive Grocer’s 2019 Super 50 list of the top grocers in the United States.