Brick-and-Mortar Pharmacies Lag Behind Mail-Order, Digital CounterpartsWait times, issues filling prescriptions, and trust emerge as issues, J.D. Power study finds NACDS Refreshes Board of DirectorsWalmart pharmacy SVP Kevin Host to chair group, which welcomes new officers and members H-E-B, Sam's Club Again Tops Among Brick-and-Mortar Retail Pharmacies: J.D. Power Annual study also finds increases in customer satisfaction, digital engagement H-E-B, Sam’s Club Among Top Retail Pharmacies: Study J.D. Power also charts evolution of health care services, rise of online providers NACDS Elects 2022-23 Officers Food retailers’ pharmacies represented on slate NACDS Elects President of Kroger Health to Board Chair Position Colleen Lindholz succeeds Meijer exec Kroger, Albertsons to Administer Free COVID-19 Vaccine Grocers, other retailers join federal coronavirus program Wegmans Ranks 1st Again in J.D. Power Pharmacy Study Retailer led in supermarket category for 3rd consecutive year Wegmans, Sam’s Club Continue to Top J.D. Power Pharmacy Study Face-to-face interaction still important, but digital beginning to make inroads Food Retailers Make Newsweek Customer Service Rankings Publix, ShopRite, Trader Joe’s among high scorers 1 2 Next Last
