Annual Report

Nearly half of grocery retailers in the United States are more bullish than last year about their prospects and the future of the food retail industry, with 46% of retailers surveyed saying they feel more optimistic than a year ago.

Retailers are increasingly using technology to reach customers at multiple touchpoints

Meat and produce still lead; but other areas rise in shoppers' esteem

Upbeat despite challenges

The global coronavirus pandemic has profoundly disrupted the idea of ‘business as usual’

Still, execs optimistic about 2020

From autonomous vehicles to omnichannel

Benefits, competition and technology are some top worries

Most influential and successful departments for driving sales and traffic

45 percent of grocery operators are more optimistic than a year ago

Technology, competition are motivators for innovation

Labor, tech, online sales among top concerns of industry leaders