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06/17/2020

Process Streamlines Lottery Purchases at Retail

Bridget Goldschmidt
Managing Editor
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Blackhawk, Pollard Streamline Lottery Purchases at Retail
Blackhawk Network and Pollard Banknote are teaming up to make it possible for consumers to purchase instant lottery tickets as they check out at multilane retailers.

Global branded payments provider Blackhawk Network Inc. has formed a new agreement with lottery partner Pollard Banknote Ltd. enabling retailers to merchandise instant tickets “in-lane” to provide both current lottery players and new impulse customers a quick and easy way to buy instant games directly at the register and most self-checkout kiosks.

Thanks to Pollard’s patented scanACTIV solution and Blackhawk’s direct point-of-sale integrations with a large network of the nation’s top retailers, shoppers will be able to purchase lottery tickets at checkout when paying for groceries and other items without having to wait in a separate line or making a separate purchase at a customer service counter or vending machine.

“Blackhawk is committed to bringing innovative payment solutions to POS — including lottery — to its vast network of retail partners to help increase reach, loyalty, and revenue,” said Brett Narlinger, head of global commerce at Pleasanton, Calif.-based Blackhawk. “Partnering with Pollard Banknote to support its scanACTIV solution is yet another option that can enable our multilane retail partners to drive incremental sales and offer greater value and convenience to their customers.”

Up until now, multilane retailers have been unable to offer in-lane purchases of lottery products because of the need for employee lottery training, special storage displays and inventory procedures, as well as the potential for theft or fraud of “live” tickets. With the scanACTIV solution, however, lottery tickets have no value until they’re activated at checkout, enabling a convenient, seamless and secure experience. For added value, retailers can also provide further benefits to consumers, such as fuel points, or hold co-promotions with lotteries at each store.

The Blackhawk-Pollard process works as follows:

  1. Retailers can display lottery tickets within their Gift Card Mall or near a POS terminal to be scanned upon purchase, making lottery games more visible to shoppers than ever.
  2. At POS, the cashier is then prompted to activate the lottery ticket, much as they would activate a gift card.
  3.  After the purchase is completed, the consumer can play using a mobile phone or computer.
  4. Consumers can redeem all winning tickets the same way that traditional tickets are redeemed.

“We are excited to partner with an industry leader like Blackhawk and leverage its breadth of retail and payments expertise to expand our lottery products across its expansive network of multilane retail partners,” noted Jennifer Westbury, EVP of sales and customer development at Pollard, based in Winnipeg, Manitoba, with U.S. facilities in Ypsilanti, Michigan, and Council Bluffs, Iowa. “Pollard Banknote is a proven innovator in the lottery industry and is dedicated to being at the forefront of introducing new solutions for lotteries to expand their player reach and grow sales. scanACTIV is part of our evolving portfolio of cutting-edge solutions designed to enhance retail sales and facilitate in-lane lottery purchases. Our partnership with Blackhawk will further enable us to deliver a more convenient lottery experience, and, more importantly, open untapped opportunities for lotteries to increase revenues in support of good causes in their local communities.”