Kroger shoppers can now swap, double or upgrade ingredients on many available Home Chef kits when ordering them online
The Kroger Co. is offering shoppers the ability to customize any Home Chef meal kits that they order online – a feature said to be the first among major meal-kit brands.
Coming at the same time that the grocery giant continues the brick-and-mortar rollout of the kits to hundreds more stores, the new Customize It feature on homechef.com lets customers have increased flexibility in their purchases by letting them swap, double or upgrade ingredients on many of the available recipes.
"Our customers asked for more ways to customize their Home Chef meals, and we listened," said Pat Vihtelic, Home Chef founder and CEO. "We are excited to be the first leading meal-kit company to introduce these new Customize It choices for everyone seeking the same great Home Chef meals with even more variety and choices."
With the latest expansion, Kroger plans to have Home Chef retail meal kits available at 500 additional stores, including Fry's locations in Arizona; Ralphs stores in California; King Soopers locations in Colorado; Smith's stores in Arizona, Idaho, Montana, Nevada, New Mexico, Utah and Wyoming; Kroger stores in Indiana, Texas, Nashville and Columbus, Ohio; and Fred Meyer and QFC stores in Oregon and Washington. Already, Home Chef kits can be purchased in various Mariano's stores in the Chicago area; Kroger stores in Michigan, Kentucky and Cincinnati; and Pick 'n Save and Metro Market stores in Wisconsin.
"Kroger continues to redefine the customer experience and provide new ways to shop for, prep and cook meals through exciting brick-and-mortar and digital experiences," said Robert Clark, Kroger's SVP of merchandising. "Last October, Kroger introduced Home Chef retail meal kits, and we're now expanding to add the easy-to-prepare recipes to hundreds of new locations, providing convenient access to the meal solution at more than 700 stores. We look forward to the continued growth of Home Chef in 2019 through expansion and new products."
Sales of in-store meal kits grew 26.5 percent over the past year, reaching $154.6 million, according to the Nielsen report "The Meal Kit Opportunity." People who purchased in-store meal kits note such advantages as less commitment than those purchased through subscription-based services, and increased flexibility for grocers and their suppliers to experiment with components and "levels" of convenience to keep shoppers returning.
Arguably, by adding the Customize It feature online, Kroger could be meeting that desire for experimentation with components. One could almost picture shoppers determining their favorite kits through in-store purchases and afterward developing more personalized versions of those kits online, adjusting ingredients to suit their tastes.
Randy Hofbauer is the former digital and technology editor of Progressive Grocer. He has more than a decade of experience as a content strategist, researcher and marketer, almost all of it covering CPG retailing. His insights and work have been cited in a nu Read More