How Grocery Stores Can Compete With QSRs
Increased Focus on Operational Efficiency
To sustain growing in-store dining offerings and compete with QSRs for customers, sustainable, operational efficiency and cost savings are crucial, and flexibility, consistency and performance become higher priorities. Sustainability is increasingly affecting our choices – both as consumers and professionals – with 66 percent of end users saying they would pay more for sustainable options of goods and services.
One way that grocery stores can save money while improving the customer experience is to reduce waste and boost sustainability by stocking paper napkins and takeout containers that are compostable with food waste. Grocery store managers can also stock napkin and paper towel dispensers designed to last, easy to refill for staff and that allow customers only to take what they will use.
To meet hygiene, cleaning and food safety priorities, grocery store staff can also use high-performing products such as compostable paper wipers recommended for use across numerous surfaces, in different environments and for different functions – further reducing cost and cross-contamination from reusable towels, and maximizing efficiency to create a clean environment for customers.
The evolution of grocery stores into destinations that compete with QSRs has meant that it’s more important than ever for grocery stores to offer unique and customized experiences and attract repeat customers. Despite the challenge that grocery stores face to stay ahead of changing consumer preferences and keep up with QSRs, grocery stores can ultimately attract customers and raise their own bottom lines by adapting business practices to step up hygiene efforts, maximize operational efficiency and reduce waste.