ID Verification software
Automated technology solutions offer faster and more accurate ID verification while also offering a means to know your loyal customers better. Using an ID scanner, kiosk or mobile app with explicit consumer consent, authentication software can extract biometric and alphanumeric data contained in an identity document, authenticate it and then confirm age and validity — for example, ensuring the ID isn’t expired.
Identity verification software eliminates manual screening errors, speeds up the document inspection process and significantly reducing employee training, operating costs and customer inconvenience.
To be more compliant, a quick two-step process would compare the ID photo to the person’s face via a quick selfie. Biometrics are becoming more readily accepted by consumers as the implementations become more frictionless. In the UK, supermarkets have begun experimenting with facial recognition technology at self-checkouts for age verification.
Consumers are becoming increasingly comfortable and adept at using their smartphones to conduct business and transactions, as we’ve seen with banking and when traveling.
Identity verification solutions can improve the modern grocery experience to remove friction from the checkout process and reduce fraud. This improved customer experience should translate into increased customer loyalty and stronger bottom line results for grocery retailers.