Hannaford Wins Award for Superior IT Execution

Hannaford Supermarkets has received the 2008 Supermarket Leadership Award in the category of Supply Chain Excellence. The awards, bestowed by RIS News, honor supermarket operators who have combined outstanding business achievement with best-in-class IT execution.

Hannaford won for supply chain achievements gained as a result of implementing Reflexis Task Manager in its distribution center. The grocer has also employed Reflexis solutions to enhance execution of retail strategy in its stores.

"The Reflexis solution enables improved collaboration between merchandising and the distribution center, and better execution of activities that drive increased sales, such as new product introductions," said Hannaford director of retail automation Kevin Carleton. "Enhanced visibility into store delivery status enables faster response to schedule changes and late trucks. Additionally, Hannaford can now monitor compliance levels related to safety, quality control, Sarbanes-Oxley, and new employee orientation procedures. When exceptions are detected, the system can automatically assign corrective action based on best practices embedded in the system."

Hannaford is also using StoreWalk to improve execution and increase sales in its stores, and the grocer has also recently implemented Reflexis KPI Activator to automatically communicate store-specific financial performance and operations measurements to store leadership and generate best-practice action plans when metrics-related opportunities are identified.

Delhaize-owned Hannaford Bros. Co., based in Scarborough, Maine, operates 165 stores under the Hannaford Supermarket and Hannaford Supermarket and Pharmacy banners.
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