Central Grocers Launches Recall Solution

Central Grocers, a retailer-owned cooperative serving more than 400 stores in llinois and Indiana, is adopting recall process management technology to protect shoppers from potentially tainted products.

The solution, from Boise, Idaho-based Recall InfoLink, provides a patented, web-based product recall management platform designed to protect brand image, reduce liability and bring value to all businesses involved in processing recalls. It aims to improve efficiency by providing standardized messages, automated communications, inventory tracking and reports for compliance efforts.

Ken Nemeth, CEO at Joliet, Ill.-based Central Grocers, said the technology’s flexibility “serves our wide range of customers, protects shoppers who have signed up for loyalty programs with our retailers, and integrates with our reclamation process flawlessly.”

The $2 billion grocery wholesaler joins other members of Retailer Owned Food Distributors & Associates (ROFDA) in implementing the solution, including Associated Grocers of Florida, Affiliated Foods of Amarillo, Associated Grocers-Baton Rouge, Olean Wholesale Grocers, Associated Grocers of Florida, Associated Grocers of the South and Unified Grocers.

“Central Grocers is a great partner, deploying our technology quickly and effectively for the benefit of their retail members and their member’s customers," said Roger Hancock, Recall Infolink's president/founder. "We stand committed to helping them prepare for inevitable recall issues and execute their plan to ensure potentially tainted products is not used by consumers."