Tech Applies IOT to Prevent Slip-and-fall Claims

Supermarket, convenience store and restaurant owners seeking to reduce the frequency and severity of customer and employee slip-and-fall accident claims have a new tech-savvy resource to add to their playbooks.

Hamilton, Bermuda-based Argo Group International Holdings, a global underwriter of specialty insurance and reinsurance products, has launched Argo Risk Tech, which enables digital documentation of mission-critical inspection processes to help businesses significantly reduce the number of slip-and-fall accidents and associated claim costs.

“Slip-and-fall accidents impact close to 25,000 people per day, costing companies over $30 billion per year,” said Rooney Gleason, president of Argo Insurance, U.S. Retail. “There is a tremendous opportunity to utilize the Internet of Things to prevent accidents and cover costs. From a spill in the front lobby to a rising temperature in the cold section, we’re helping our customers fix the issues before an incident occurs.”

Employing cutting-edge, sensor-based location beacons that work with smartphone- and tablet-based applications, as well as cloud-based software, Argo Risk Tech monitors all safety aspects of a given premise. Argo risk management specialists, who are experts in retail safety, claims and employee injury prevention, assist clients in installation and training to ensure a seamless turnkey experience. Argo Risk Tech solutions save compliance data, which Argo claims adjusters can use to defend claims, reducing overall business exposure to risk.

Argo Risk Tech offers various solutions that not only “substantially lower risk, lessen claims costs and help maintain safe environments for customers and employees,” according to Gleason, but also allow businesses to increase sustainability. “Because all monitoring and reporting takes place over smartphones and tablets, our clients see an average 10-to-15-page reduction of paper per day per location,” he added