Smart & Final Enhances Demand Forecasting, Inventory Control

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Smart & Final Enhances Demand Forecasting, Inventory Control


Smart & Final Stores Inc. has updated its partnership with Atlanta-based retail technology provider Symphony Gold and its Gold unified omnichannel software platform to drive higher margins through improved demand forecasting, increased inventory control and enhanced operational efficiencies.

Extending its investment in the Gold platform, the Commerce, Calif.-based retailer has added such new, next-generation solutions as category management, store replenishment, a vendor portal, retail pricing and store mobility. The retailer also has updated its current Gold deployment in the agreement.

The Symphony Gold Merchandising & Category Management solutions will provide support for Smart & Final to create localized, store-level assortments. By combining information on local retail trends, marketing information and new product launches, Smart & Final will optimize assortment choice, availability and space to increase sales, minimize costs and increase profits.

“Smart & Final originally invested in Symphony Gold for its grocery retail functionality and to achieve true, end-to-end visibility across our supply chain,” said Ed Wong, chief information officer and SVP of supply chain at Smart & Final. “Since 2003, Symphony Gold has provided the backbone to Smart & Final’s supply chain systems. Now, we are broadening that system with new supply chain and category management capabilities that will support the continued growth of our business.”