Perceptive Software Adds Process Mining Capabilities

Perceptive Software, a provider of enterprise content management (ECM) and business process management (BPM) solutions, launched its Perceptive Reflect process mining and visualization product, which allows users to visualize how applications and people are working in the business environment to identify resource-wasting process breakdowns.

By performing historical workflow visualization and analysis, Perceptive Reflect can pinpoint bottlenecks and improve process transparency to support continuous process improvement, according to the vendor. “Perceptive Reflect makes your processes transparent so that you can address the true bottlenecks at a fundamental level, instead of spending your time trying to discover and define them,” said Darren Knipp, CTO, Perceptive Software. ”The result is an accurate, objective picture of how things are really working, and more importantly, objective data for future decision-making. The analytics and visualizations provided by Reflect are game-changing.”

Perceptive Reflect can mine and visualize processes managed inside of Perceptive Software’s products and other applications. Product functionality within Perceptive Reflect includes:

• Visual representation and customizable presentation of processes activity including social network graphs
• On-screen controls can instantly select how much detail a process model should show
• The ability to identify exceptions or unusual transactions outside normal business rules, supporting compliance
• Filtering controls to focus on specific process data by personnel, departments, date ranges, or any other definable subset

Shawnee, Kansas-based Perceptive Software is a stand-alone business unit within Lexmark International, that builds enterprise content management and business process management software to help organizations fuel greater operational efficiency.