Morrisons Supermarkets to Install New POS to Enhance Customer Experience

UK-based grocery chain Morrisons plans to deploy a new point-of-sale system to increase operational efficiency and enhance the shopping experience across its 378 stores and 285 fuel stations.

The grocer will use an integrated system of software applications from Retalix that includes its StoreLine point-of-sale (POS), quick-service-restaurant (QSR), and self-checkout applications for the stores, as well as Retalix Fuel for its fueling sites. In addition, Morrisons will use Retalix software to automate its back-office cash management process.

"Morrisons requires proven, world-class retail systems to achieve our business requirements for profitable growth today and in the future," said Gary Barr, IT director at Morrisons. "We found that Retalix will provide us with a single store system that is capable of delivering all of the functionality required to serve our customers and colleagues through an efficient, flexible, resilient, and scalable solution which meets our current and future business requirements."

Currently Morrisons uses four different systems for the different POS functional areas in its stores - the checkout lanes, in-store quick service restaurants, dry cleaning service counters, and fueling sites. "The Retalix system provides scalability and flexibility to support stores of varying sizes with different selling formats and is rich with features and functionality," said Barr. "The new store system from Retalix will help us deliver an enhanced shopping experience to the 10 million customers that walk through our doors each week."

Morrisons operates 378 stores and 285 fuel stations, and has 117,000 employees.
This ad will auto-close in 10 seconds