Lowes Foods Streamlines Forecasting, Labor Planning

Lowes Foods has taken steps to improve its sales and labor forecasts, as well as its ability to schedule hosts at the task level across store departments, through a new partnership with Dallas-based service provider Logile.

The Winston-Salem, N.C.-based grocer, which is implementing Logile’s Enterprise Labor Planning and Workforce Management solutions across its footprint, said that the increased efficiency and more precise staffing will allow its hosts to spend more time engaging with guests and helping them make shopping a pleasure instead of a task.

“To support the implementation of Logile’s software solutions, we have engaged Logile’s retail industrial engineers to work directly with our corporate and store leaders and hosts to implement the proven principles of 5-S Workplace Organization, Efficient Work Methods and Engineered Labor Standards in all of our stores,” said Jamie Edwards, manager of labor scheduling at Lowes. “The results of our collaboration will yield greater productivity, customer service, safety, and host job satisfaction and personal ownership.”

Lowes Foods employs about 9,000 people and operates nearly 100 supermarkets in North Carolina, South Carolina and Virginia.