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Kroger Tool Reserves Places in Line for Clinic Patients

The Little Clinic, a subsidiary of the Kroger Co., continues to expand convenience and accessibility for its customers with the introduction of We’ll Hold Your Spot, an online tool that allows consumers to reserve a place in line before arriving at a clinic.

The Little Clinic, which grew by nearly 15 percent in 2016, has launched the tool at all 215 of its clinics inside select Kroger, Dillons, Fry’s, Jay C and King Soopers stores in 10 states. To reserve their spot in line, users simply log onto and select their clinic location. They will immediately see what the current wait time is and, if needed, can click on We'll Hold Your Spot, provide basic information, and receive a unique registration code and approximate time to arrive.

The Little Clinic locations are staffed with board-certified nurse practitioners and physician assistants authorized to diagnose, treat and write prescriptions for many common illnesses such as bronchitis, sinus infections, seasonal allergies and the flu. The clinics also provide a wide selection of additional wellness services, including physicals, health screenings, tobacco cessation and a number of vaccinations. The Little Clinic provides care for the entire family from age 12 months and up – 18 months and up in the state of Mississippi, and 24 months and up in the state of Kentucky – seven days a week, including evenings. Clinics accept both insured and self-pay patients.

"We'll Hold Your Spot is an extension of our ongoing Customer 1st approach, a commitment we share with our parent company," said Margaret Lewis, innovation manager of The Little Clinic. "In today's market, consumers want quality care, but they want it on their schedule. This initiative is just another example of how The Little Clinic is a leader in being responsive to our valued patients by providing them an easier way to access health care so they can continue to live healthy lives."

The Kroger Co., based in Cincinnati, employs 443,000 associates and operates 2,796 retail food stores under a variety of banner names in 35 states and Washington, D.C.

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