Amazon Expands Garage Delivery Service

11/12/2020

Key In-Garage Delivery lets eligible Prime members enjoy contactless package delivery securely inside their garage.

Amazon is expanding its In-Garage Delivery service — a move that involves groceries.

The e-commerce operator said that tens of millions of Amazon Prime members will now have access to Key by Amazon’s In-Garage Delivery service in more than 4,000 cities across the United States. Key In-Garage Delivery lets eligible Prime members enjoy contactless package delivery securely inside their garage, and offers convenient delivery confirmation for customers using the Key by Amazon app.

Originally launched in 50 cities, the Key In-Garage Delivery service is expanding to Prime members in more than 4,000 cities and towns across the United States, including New York; Los Angeles; Chicago; Philadelphia; Dallas; Washington, D.C.; Houston; Boston; Atlanta; and Phoenix, as well as thousands of surrounding areas.

“Customers tell us they appreciate the convenience and peace of mind that in-garage delivery offers, and we’re happy to expand the service to thousands of additional cities,” said Pete Gerstberger, head of Key by Amazon. “With this latest expansion, Amazon customers in thousands of big cities and small towns across the U.S. can now enjoy another Prime benefit with convenient, contactless deliveries right in their garage, all backed by the Key by Amazon Happiness Guarantee.”

Key In-Garage Delivery lets eligible Prime members with a myQ smart garage-door opener receive packages securely inside their garage. Once they link their myQ app with Key, customers simply select “FREE In-Garage Delivery” at checkout on Amazon.com. Packages are securely delivered by a delivery service professional, and customers can easily use the Key by Amazon app or the Amazon mobile shopping app to be notified when their package is delivered.

In addition to expanding in-garage delivery, Amazon is launching Key In-Garage Grocery Delivery. Beginning in five cities, this new service enables eligible Prime members to have their grocery orders from Whole Foods Market or Amazon Fresh delivered securely inside their garage. The service will be available in select areas of Chicago, Dallas, Los Angeles, San Francisco and Seattle before expanding to other cities in the United States.

Seattle-based Amazon is No. 2 on The PG 100, Progressive Grocer’s 2020 list of the top food and consumables retailers in North America, while its wholly owned subsidiary, Austin, Texas-based Whole Foods, is No. 24.