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  • Customer Satisfaction in Retail Rises, Led by Publix

    MILWAUKEE - Customer satisfaction with the quality of goods and services available to American consumers in the retail, finance and e-commerce sectors rose during the final quarter of 2001, offsetting a drop that began in late 2000, according to the latest American Customer Satisfaction Index (ACSI).
  • Husbands Prefer Supermarkets for Valentine Flowers

    WASHINGTON - A florist research group says husbands are likeliest to buy their Valentine's Day flowers at the supermarket, primarily because they are likely to cost less there, The Associated Press reports.
  • Wal-Mart Sees Surge in Diet, Comfort Products

    NEW YORK - In the first few weeks of 2002, health- and comfort-related items, such as diet products, exercise equipment and board games, experienced a surge in sales at Wal-Mart, Reuters reports.
  • Store Refuses Customer's Coins Because of Anthrax Fear

    PORTSMOUTH, N.H. - A father who brought $3.13 in change to buy milk, three jars of baby food and a newspaper at a Market Basket store in Portsmouth, N.H., was turned away by a cashier because of anthrax fears, The Associated Press reports.
  • Smart & Final Reports 3.2% Increase in Third-quarter Same-store Sales

    LOS ANGELES - Smart & Final Inc., operators of warehouse-style stores and two foodservice distribution companies, on Monday reported earnings of $0.18 per diluted share for the 16-week third quarter ended Oct. 7, 2001, compared to earnings of $0.14 per diluted share in the third quarter of the prior year, an increase of 29% in per share results.
  • Survey: Consumers are Snacking More, Shopping Less in Wake of Terrorist Attacks

    NEW YORK, Nov. 5 - The September 11 terrorist attacks have resulted in a number of changes in the life of the average American, according to a new poll. People are planning to scale back their holiday spending, reaching for more snack foods, and booking more quality time with family.
  • Online Sales Expected to Suffer During Holiday Season

    NEW YORK - Online retailing is expected to fare only about as well or as poorly as the retail economy as a whole during the Christmas season, The New York Times reported today. That stands in contrast to a steady growth since 1998, when online sales kept surging despite less favorable economic trends or even normal seasonal patterns.
  • Democrats Propose Food Safety Measures

    WASHINGTON - Senate Democrats are asking for more than $700 million to hire hundreds of new inspectors and take other measures to protect farms and food from terrorist attack, the Associated Press reported on Thursday.
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