Mike Johnston is managing director of data products at research tech firm Glow, which has offices in Melbourne and Sydney, Australia, as well as London, New York and Hong Kong. He has more than 20 years of experience at companies such as dunnhumby, Aimia and Nielsen, helping major retailers and their suppliers drive their business through data analysis and consultancy. His consulting experience spans loyalty, consumer panel, research and sales domains. Johnston can be reached at [email protected].