“Our customers are shopping differently than they ever have, and we’re using innovative technologies like self-checkouts to meet their needs,” said Jeff McAllister, SVP of innovation, Walmart U.S. “Our multiple checkout options give us a unique advantage to provide our customers with the quick, easy and convenient checkout experience they tell us they want.”
The installation is an expansion of the Duluth, Ga. vendor’s existing self-checkout base at Walmart. NCR is also providing expertise from its Human Factors Engineering group to make the self-checkout experience as easy and convenient as possible through user interface design, configurations, layouts and best practices. To ensure the self-checkout lanes are available for customers, NCR will also provide regular service programs and maintenance to Walmart and Sam’s Club locations across the country.
“Shoppers and retailers recognize the speed and value self-checkout provides and shoppers tell us they are eager to see it expanded into other retail segments,” said Scott Kingsfield, SVP and general manager, NCR Retail.
Financial terms of the deal were not disclosed.
Wal-Mart operates 10,300 stores under 69 banners in 27 countries and e-commerce websites in 10 countries.