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Spartan Stores Rolls Out SofTechnics' ChainTrack.HQ

GRAND RAPIDS, Mich. -- Spartan Stores, based here, has completed the rollout of SofTechnics' ChainTrack.HQ for item and price management, invoice auditing, and data repository.

ChainTrack.HQ uses advanced technology to integrate item management, invoice auditing, ad planning, data warehousing, and the store ISP. Its architecture supports standard client/server or browser-based deployment, giving customers maximum flexibility. When used in conjunction with the CT2020 or SoftGrocer store level system, the item management module is a fully integrated system from the headquarters to the store.

ChainTrack.HQ optimizes item management, starting with interfacing to the vendor community and establishing a single point of entry for vendor, cost, allowance, and new item information. The system maintains a rules-based pricing engine supporting electronic marketing, scale systems, sign/label management, and point of sale. It automatically sends item updates to the stores and reconciles the extracts to ensure they’ve been correctly received and posted to the ISP. In addition, by comparing the quoted cost and the vendor invoice, ChainTrack.HQ ensures the accuracy of invoices. The solution minimizes data input and maximizes data integrity by using a single point of data entry and by automating pricing and maintenance functions.

"Spartan Stores is very pleased with the results and accomplishments from our solution partnership with SofTechnics and the ChainTrack.HQ suite of applications," said Dave Couch, Spartan Stores' v.p. information technology in a statement. "Our objective was to implement a headquarters system that will support the company's current and future business requirements and establish a seamless interface to store-level systems, with little or no impact on the store or our associates. ChainTrack.HQ provides the business tools for our stores to operate independently with a controlled exchange of information, while supporting the management of product inventory information at the enterprise level. Additionally, the system will improve productivity and facilitate data exchange with suppliers through automated processes."

“We are pleased that Spartan Stores has demonstrated confidence in SofTechnics by selecting ChainTrack.HQ to provide the price and item management solutions that are critical to their stores' success,” noted Guy Dille, global business unit leader, retail software & integration for Columbus, Ohio-based Mettler-Toledo. SofTechnics is a Mettler-Toledo company. "Our focus at SofTechnics continues to be delivering best-in-class retail solutions that provide immediate ROI to our customers."

The eighth-largest grocery distributor in the nation, with warehouse facilities in Grand Rapids and Plymouth, Mich. Spartan Stores distributes more than 40,000 private label and national brand products to 330 independent grocery stores in the state. Additionally, Spartan owns and operates 54 retail supermarkets and 21 deep-discount drug stores in Michigan and Ohio, among them Family Fare Supermarkets, three fuel centers, Glen's Markets, and The Pharm.
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