Schenectady, N.Y.-based Price Chopper will deploy Agilence's Retail 20/20 cloud-based exception reporting solution to provide valuable store-level insight in favor of its former retail loss prevention and operations legacy exception platform.
"We were looking for a tool that was very easy to use, while being powerful enough to handle our complex reports and queries," said Scott Ziter, director of security for the 135-store regional chain, whose parent company, The Golub Corp., operates stores in New York, Vermont, Connecticut, Pennsylvania, Massachusetts and New Hampshire. "After a hands-on session with Retail 20/20, and a comparison to our legacy solution, the decision was easy," Ziter noted.
"Retail 20/20 has the ability to generate complex reports with no knowledge of SQL or help from IT departments, something that Price Chopper was very pleased with," said Russ Hawkins, CEO, Agilence. "The addition of Price Chopper to our family is a direct result of our team's commitment to making a better solution."