Kroger Upgrades Pharmacy Benefit Management Services

CINCINNATI - The Kroger Co. here inked a three-year pact with Systems Xcellence Inc. (SXC) to utilize the latter's informedRx pharmacy benefit management services for more than 440,000 people. The contract begins Jan. 1 and includes Kroger Prescription Plans (KPP).

"The SXC relationship creates a more robust market position for our Kroger prescription plans PBM [pharmacy benefit management], enabling us to better address new market forces," said Robert Turley, KPP's manager of sales and service. "Further, informedRx gives us a one-stop option to serve the various prescription drug benefit needs of our employee group. Quality and personalized care have been the cornerstones of our business. Our relationship with SXC enables us to provide enhanced service for our valued PBM customers."

Kroger will use informedRx to adjudicate prescription drug claims, manage reimbursement of retail pharmacy network contracts, analyze drug utilization, manage rebate contracts with pharmaceutical manufacturers, and handle member and pharmacy help desk calls.

At the end of the second quarter of fiscal 2006, Kroger operated (either directly or through its subsidiaries) 2,477 supermarkets and multi-department stores in 31 states under two dozen local banners including Kroger and Kroger Marketplace, Ralphs, Fred Meyer, Food 4 Less, King Soopers, Smith's and Smith's Marketplace, Fry's and Fry's Marketplace, Dillons, QFC and City Market.
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