Hilo, Hawaii-based KTA Super Stores has finalized upgrading its Symphony EYC G.O.L.D. solution with two modules that serve as the first step in the grocer’s incorporation of the latest enhanced version of Symphony’s Merchandise Management system, which will be implemented across all of KTA's island stores.
The new capabilities include direct store delivery and invoice reconciliation. “The addition of direct store delivery and invoice reconciliation helps KTA both expand its options for customer shopping and streamline its financial processes,” said Lon Taniguchi, VP, information systems at KTA. “Looking forward, KTA anticipates that the rollout of the latest Symphony EYC Merchandise Management and Master Data Management solution across all six grocery stores will make us the grocery of choice for the island of Hawaii.”
Founded in 1916, KTA Super Stores employs more than 800 associates serving the residents of Hawaii according to its founder's philosophy: “a commitment to humbly serve the people of our community.”
“As an existing Symphony EYC customer who is advancing to our latest Merchandise Management offering, KTA is convinced by the benefits and advantages of our solution for their retail grocery business -- for both current and future business needs,” said Jyrki Ihanainen, Symphony VP.
Atlanta-based Symphony leverages customer insights to drive execution through software and services that enable a better customer experience and optimized operations. The solutions optimize multichannel customer engagement strategies, assortment, merchandising, marketing, inventory fulfillment, store operations and supply chain execution ensuring multichannel connectivity of both the customer experience and retail operations.