Grocers need to transform their businesses to provide top-notch, seamless shopping experiences that engage and retain shoppers in an omnichannel world. This has a tremendous impact on the role of the store and its connected retail processes. Grocers must take a holistic view, seeing journeys, stores, and business operations as a single, omnichannel experience. This requires a robust yet flexible technology foundation that offers retailers enough room to grow at their own pace, while enabling flexibility to adopt future technologies.
In this live webinar, industry leader Arvin Jawa, Vice President, Global Retail Strategy at Diebold Nixdorf and guest speaker Sucharita Kodali, VP, Principal Analyst at Forrester will join Lynn Petrak and take a deep dive into the future of retail and explore the characteristics of a technology foundation best suited to supporting this future, including:
- The top external factors that are impacting grocers’ operations and profitability today
- The experience shoppers really want from grocers today, including brick and mortar
- How enterprises are evolving their legacy commerce technology to keep up and drive sales
- The must-know emerging self-service solutions that will impact your retail organization in the future