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FMI Names Superior Service Manager Finalists

WASHINGTON -- In recognition of innovative customer and community service programs in the supermarket industry, the Food Marketing Institute (FMI) has named the finalists in the 2005 Store Manager Superior Service Awards competition. Three grand prize winners will be announced during the 2005 FMI Show in Chicago.

"Store managers play a pivotal role in defining the personality of their stores," said FMI president and c.e.o. Tim Hammonds. "FMI congratulates all of the finalists of the Store Manager Superior Service awards for their commitment to serving their customers, improving their stores, and advancing their communities."

Store managers or their supporters were asked to submit innovative stories describing how the manager has gone above and beyond the ordinary in the areas of customer or community service. The contest was open to in-store managers employed in the food retail, mass merchandise and convenience store industries. Entrants must have been employed at the same store for at least one year.

FMI staff and a panel of outside judges evaluated the entries on originality, creativity, impact on store growth, customer satisfaction, and community relations.

The 18 finalists receive two tickets to the 2005 FMI Show, two tickets to a VIP reception, and three nights of hotel accommodations in Chicago.

The three grand prize winners will be announced on Sunday, May 1, following FMI's SPEAKS! presentation, when they will each be awarded a $1,000 check.

The contest finalists, stores and locations are:Joe Amon, Kings Super Markets, Inc., Maplewood, N.J.; John Aspinall, Spartan Stores, Cedar Springs, Mich.; Paul Boisjolie, Hy-Vee, Inc., Austin, Minn.; Mike Clark, Brookshire Grocery Co., Winnsboro, Texas; Chuck Donnelly, Hy-Vee, Inc., Dubuque, Iowa; Jim Flury, Cashwise (Coborn's, Inc.), Austin, Minn.; Michael Goerbig, Spartan Stores, Sparta, Mich; Rick Gonzalez, BI-LO, LLC, Charleston, S.C.; Mary Ann Haskett, Farm Fresh Supermarkets, Smithfield, Va.; Michael Jacob, Colalillo ShopRite, Flemington, N.J.; Jerry Minkins, Farm Fresh Supermarkets, Portsmouth, Va.; Pamela Peterson, Spartan Stores, Manistee, Mich.; Duane Roderick, Covington Foods, Attica, Ind.; Doug Rodriguez, Loblaws Toronto, Ont.; Joe Sottosanti, Galati Market Fresh, Toronto, Ont.; Mondella Stacey, Coleman Group of Cos., Stephenville, N.L.; Bob Tobio, Adams Hometown Markets, Canton, Conn.; Benton "King" Vaughan, Albertsons, Inc., Fort Walton Beach, Fla.

For more information visit the 2005 FMI Show Web site ( for details on exhibitors and workshops, and to register online.
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