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April Ryan

VP, Client Services, Second To None, Inc.

Author Profile

April Ryan is VP, client services at Second To None, Inc., an independent customer experience research firm based in Ann Arbor, Mich. The company aims to empower customer-centric companies to deliver consistent, intentional and authentic consumer experiences. 

April has devoted more than 25 years to the field of customer experience research, specializing in grocery brand success. 

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