Grocery leaders need to confront more than store reinvention as they enter an era that is essentially “post-digital,” Many of whom along with shoppers are transacting online. Growing consumer preferences for online options have opened doors for tech-forward third-party aggregators (TPAs) who have emerged as influential players in the grocery ecosystem.
- Jan 30Both grocers and consumers have embraced a digital future, with 90% of grocers and 70% of shoppers transacting online. But the changes grocers face extend far beyond the mobile app or self-checkout system.
- Dec 04The era of digitalization in grocery may be essentially over